Customer Service Representative
24 noiembrie 2024
We are looking for:
Customer Service Representative
At Triumphant Logistics, we provide a variety of consistent freight, shipping and transportation services of the highest quality, while building long term relationships with our customers and carriers, that are based on Honesty and Integrity.
Responsibilities:
- Get POD, Carrier Invoice & Void Cheque for every load
- Split, Rename and Upload all the documents in the system
- Answer to carriers/Factoring about payment statuses
- Request the Missing POD/Paperwork from Carriers/Factoring
- entering orders in the system
- updating clients on the location of the truck and the ETA for delivery
- Updating the shipment statuses
- Ask for documents from the carriers
- Make appointments for pickups and deliveries
- Ability to provide exceptional client service
- Excellent communication skills both verbally and written
- Ability to represent organization in a positive and professional manner
- Superior time management skills and strong attention to detail
- Strong desire to succeed and be able to work independently and as part of a team
- Knowledge of Microsoft Excel/QuickBooks Online an asset
- A formal onboarding experience that will develop and enhance your selling skill set
- Great Salary (from 500 to 1500 USD)
- Career Growth (60% are promoted within 3 months)
- Regular Perks for doing a great job
- Free lunches and bonuses
- Social Activities
E-mail: hr@tphlogistics.com
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