Customer Support Representative

A foreign company is seeking to recruit a proficient and well-qualified Customer Support Representative in its Chisinau office for a full-time job.

Job Requirements:

• University degree would be an advantage 
• Excellent communication skills in spoken and written English and Russian
• Other foreign languages will be considered an advantage
• Computer literacy at user level 
• Ability to manage priorities
• Analytical thinking and result-oriented professional attitude
• Competent at performing tasks independently as well as part of a team
• Sociable, diligent, highly self-motivated, enthusiastic, open-minded and honest

Duties and Responsibilities:

• Provide assistance (via email and phone) to B2C and B2B clients with respect to company’s products and/or services;
• Handle complex customer queries and complaints;
• Performing and managing B2C e-mail campaigns;
• Handling daily activity with the products in our CRM;
• Perform other one-time tasks as delegated by the manager.

Benefits:

• Incentive monthly salary plus frequent bonuses based on delivered results;
• Interesting and challenging new tasks;
• Full wage package;
• Modern and cozy office equipped with up-to-date appliances;
• Supportive and friendly co-workers;
• Liberal working environment, driven by team spirit and passion.

All interested candidates are required to submit their CV at office@webtechsrl.com with the job title in the subject line of the email.

Only selected applicants will be invited for a face-to-face interview.