Desk analyst (no experience required)

Desk Analyst (no experience required)

HR-Consulting (www.search4staff.com), on behalf of its client, an international company, is looking for candidates to fill this position.

Company:
A foreign company specialized in logistics and distribution of services.

Job Description:
Analyze and work in a software developed by the company.

The Offer:
• International company with growth opportunities
• Competitive salary,
• Official work contract, full social packet including: medical insurance, paid holidays etc.

Requirements for the candidate:
• University degree or equal by experience,
• Advanced in spoken and written English,
• Good knowledge of MS Office and good computer skills,
• Willingness to work in shifts:

Main tasks:
• Analyze and solve problems that occur in the software,
• Solve issues that cannot be solved locally,
• Distribute unsolvable problems to the responsible person,
• Register each incident/mail in service desk registration tool
• Organize customer meetings to discuss issues, methodologies and share best practices,
• Analyze results and report to the management.

Testing:
• Testing different system functionalities,
• Prepare and execute test scenarios.

Documentation:
• Prepare, review and analyze software documentation and user manuals.

To apply, please submit your CV in English to HR-Consulting e-mail: tv40@search4staff.com ; Please, indicate the relevant vacancy code (LSDA) in the subject line or CV.

Tel.: +37322 876557, +373 69638007.