Accounting and Customer Support Specialist

About Us:
Route One Group represents a conglomerate of companies dedicated to revolutionizing the trucking industry. With over 8 years of experience in the American market and a strong presence in Chisinau, we provide a comprehensive range of services, including IT solutions, mobile applications, cutting-edge navigation systems, dispatching, logistics, freight, and vehicle transportation. Our commitment to innovation and adaptability positions us as a leader in connecting every aspect of the trucking industry.

We're looking for the Accounting and Customer Support Specialist to join our team in Chisinau.
 
We offer:

• Personal growth within a winning team
• Friendly and supporting environment
• Progressive leadership
• Comfortable and fully equipped office
• Great working conditions
• Official employment and full social package according to Moldova legislation
• Motivating salary in line with your experience and qualifications
• Working hours 16:00 till 01:00 (Moldova Time Zone)

Responsibilities: 

• Generating weekly reports on fuel consumption and making weekly invoices.
• Marking invoices as paid in QuickBooks
• Accounts Receivable (follow up on the overdue invoices, contact debtors to remind them about the outstanding balance) and Accounts Payable (as assigned)
• Reporting
• Completing databases with all required information.
• Follow up on the unread emails/messages/missed calls
• Providing support for creating users, adding/deleting drivers, activating/deactivating cards.
• Offering prompt and efficient assistance in password recovery and account management to ensure adequate security and accessibility.
• Collaborating with CPS technical support / Operation team to ensure accurate fuel accounting and timely resolution of any issues.
• Onboarding for customers
• Any other tasks which may be assigned

Required competencies: 

• Attention to Detail
• Software: Proficiency in using accounting software and MS Excel
• Teamwork: Ability to collaborate effectively with team members, also ability to work independently
• Language Requirements: Fluency in English is mandatory; Russian and Romanian
• Customer Service Orientation: A genuine desire to assist customers
• Experience in customer support position/accounting in trucking industry will be a strong advantage

To learn more about us, please follow https://routeonegroup.com/

To join our team, e-mail your CV to careers@routeonegroup.com.

Only selected candidates will be contacted for the interview.