Logbook service specialist (night shift)

- Promptly assist clients via phone, email, and voicemail
- Accurately configure drivers, vehicles and devices
- Provide technical support for reports, passwords and accounts
- Guide ELD device setup and integration
- Communicate updates and enhancements to clients
- Educate clients on device functionality and best practices
- Address logbook inquiries and gather feedback
- Collaborate with technical teams to resolve issues